Returns
Before you buy be sure to review your options in our Returns & Exchange policy below.
Returns and Exchange Policy:
Valor allows 30 days from the day your order is shipped to return any regular priced helmets.
All returned Valor product must be in unworn condition in their original
packaging. To ensure your Valor product remain in excellent condition when trying them on, we recommend doing so on indoors on a carpeted surface.
Please note that we will not be able to accept returns on helmets that
show signs of any outside wear or without their original helmet boxes.
Any Valor product that are not purchased through valorhockey.com must be returned through that retailer and their return policies are applied.
All returns can be processed directly through, valorhockey.returns.com by
entering the order number or telephone number associated with the order.
Once received and upon inspection and approval according to policy, a refund or store credit gift card will be issued within 21 days minus shipping cost.
Two Ways To Return/Exchange Your Valor Product:
1. Return for a refund: There is a handling/restocking fee of $5/order that will be deducted from your issued refund.
2. Exchange for gift card: Once the return is approved, a gift card will be issued to be used anytime to purchase a new Valor product. There is no additional fee for this service.
For any additional question on returns, please email
customerservice@valorhockey.com